ABOUT US
Image Is Everything Salon is a place of diversity, servicing all nationalities and hair types in Gilbert, Mesa, Chandler, Queen Creek, San Tan Valley, Scottsdale, and as far as Phoenix. We are so honored to have people fly in from out of state for their haircare appointments. Our mission is to help you look, feel, and flaunt your inner beauty. We service clients 15 years and older.
CANCELLATION POLICY
Salon Policy: Cancellations, Deposits & ArrivalsThank you for choosing Image Is Everything Salon! We value your time and strive to provide the best experience possible. To help us maintain a timely schedule for all clients, please review our salon policies before booking.🗓️ Cancellations & Rescheduling48-Hour Notice: We require at least 48 hours' notice for all cancellations or booking changes.Late Cancellation Fee: Canceling or rescheduling within 48 hours of your appointment results in a charge for the full price of the booked service (minus your deposit).Rescheduling Limit: You may reschedule an appointment once, provided you give 48 hours' notice. The new date must be within 60 days of the original appointment.💳 Non-Refundable Deposits & PaymentsBooking Deposit: A non-refundable deposit is required via credit or debit card to secure every appointment.Payment Credit: Your deposit will be deducted from your total service cost on the day of your appointment.Policy on Transfers: Both deposits and appointments are strictly non-transferable to other people.Final Balance: We accept cash, credit, or debit cards for your remaining balance at the time of service.⏱️ Late Arrivals & PreparationGrace Period: We offer a 5 to 10-minute grace period for arrival.15-Minute Rule: Arriving 15 minutes late or more requires your appointment to be rescheduled and incurs a $15 late fee.Hair Preparation: Please arrive with your hair free of matting and tangles. This ensures we stay on schedule for you and subsequent clients.